Cloud Technical Support Engineer
Company: VirtualVocations
Location: Fullerton
Posted on: April 1, 2025
|
|
|
Job Description:
A company is looking for a Senior Cloud Technical Support
Engineer.
Key Responsibilities
Manage and complete support cases and service requests for
customers
Monitor and administer PingFederate, PingAccess, and PingDirectory
in a devops environment
Assist in coordinating and diagnosing issues in customer
environments
Required Qualifications
Advanced Certification or minimum 2 years experience supporting at
least 2 of the following: PingFederate, PingDirectory, PingAccess,
Identity Manager
Experience in data analysis and correlation
Understanding of complex system analysis and root cause
analysis
Excellent understanding of IAM Security best practices
Proficient understanding of change management
Keywords: VirtualVocations, Fullerton , Cloud Technical Support Engineer, Engineering , Fullerton, California
|
Click
here to apply!
|
