Store General Manager - Pacific Beach/San Diego, CA Area
Company: Petco Animal Supplies, Inc.
Location: San Diego
Posted on: October 3, 2024
Job Description:
Store General Manager - Pacific Beach/San Diego, CA AreaApply to
locations 2152-Pacific Beach, CATime Type: Full timePosted on:
Posted YesterdayJob Requisition ID: R255731Create a healthier,
brighter future for pets, pet parents and people! If you want to
make a real difference, create an exciting career path, feel
welcome to be your whole self and nurture your wellbeing, Petco is
the place for you.Our core values capture that spirit as we work to
improve lives by doing what's right for pets, people and our
planet:
- We love all pets like our own
- We're the future of the pet industry
- We're here to improve lives
- We drive outstanding results together
- We're welcome as we arePosition OverviewThe General Manager is
responsible for leading through Petco's vision of "Healthier Pets.
Happier People. Better World." in order to develop a
high-performing team that consistently delivers top-line sales
growth while maintaining a focus on the welfare, health, and proper
care of all animals. The GM leads a team of Pet Care Center
managers, leaders, and partners and is accountable for all aspects
of managing a single Pet Care Center.Position ResponsibilitiesThe
GM regularly exercises discretion and independent judgment as they
execute all Pet Care Center activity to create the best possible
partner, guest, and pet experience.People
- Build a team that embodies the Petco brand by delivering
exceptional service and driving guest loyalty.
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop leaders and hourly Pet Care Center
partners in all areas and functions required to run the store
efficiently and to Petco standards.
- Create a professional environment that inspires and encourages
the growth and engagement of partners.
- Lead and implement a positive culture of teamwork, inclusion,
and collaboration.
- Ensure quick and courteous service to all Petco guests.
- Responsible for all partner performance management in the Pet
Care Center.
- Demonstrate and support a continuous improvement and growth
mindset.Performance
- Meet or exceed goals related to total Pet Care Center sales,
profitability, and operational excellence.
- Schedule and adjust labor hours & payroll to maximize
productivity.
- Review and interpret financial and operational reporting
regularly.
- Identify underperforming metrics and develop strategies to
improve and grow the business.
- Market the Pet Care Center and oversee planning of on-site and
community events.Process
- Ensure the proper health, appearance, welfare, and handling of
all animals.
- Ensure merchandise is properly priced, displayed, and stocked
according to inventory levels.
- Complete and submit accounting, inventory management, and
payroll paperwork in a timely manner.
- Maintain the Pet Care Center's appearance according to
operational standards.
- Protect Petco pets & merchandise and minimize loss.
- Ensure Pet Care Center is opened/closed in accordance with
policies and procedures.
- Maintain the Pet Care Center's professional image, appearance,
and cleanliness.Other Essential Duties
- MODEL INSPIRING LEADERSHIP. Provide proactive leadership to
maintain a positive business climate that motivates teams.
- PROMOTE SAFETY. Ensure adherence to Petco policies, procedures,
and safety standards.
- FOSTER A COLLABORATIVE CULTURE. Encourage partners to seek and
formulate ideas that increase efficiency and improve guest
engagement.
- PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench
with partners who can successfully execute the company's
plans.
- ENGAGE AND BE PRESENT. Represent Petco's brand and image
through strong culture and positive leadership.Education and
Experience
- High school diploma or equivalent (GED) required.
- Three or more years of management experience required; previous
retail management experience preferred.
- Proficiency in basic business & finance acumen, analysis, and
problem-solving skills.
- Strong communication and computer skills required.
- Must be licensed to operate a motor vehicle.Supervisory
ResponsibilityThe General Manager directly supervises a team of
leaders and is responsible for all Pet Care Center partners.Work
EnvironmentThe majority of job duties are conducted indoors,
although occasional tasks may require leaving the Pet Care Center
briefly.ContactsThis position has continuous contact with the
general public at the Pet Care Center and at related events.Petco
Animal Supplies, Inc. is an Equal Opportunity Employer.
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Keywords: Petco Animal Supplies, Inc., Fullerton , Store General Manager - Pacific Beach/San Diego, CA Area, Executive , San Diego, California
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