Staff Systems Administrator

Company: ManTech
Location: San Diego
Posted on: October 2, 2024

Job Description:

Secure Our Nation, Ignite Your FutureAt ManTech International Corporation, we are seeking a highly motivated and customer-oriented Staff Systems Administrator/Analyst to join our team in San Diego, CA. As a key member of our diverse team, you will play a critical role in maintaining the security and integrity of our systems and networks.Responsibilities:

• Maintain and troubleshoot Windows servers and workstations, both on-site and remote.
• Perform Windows system administrative support, including adding and removing users, installing software, and monitoring systems.
• Maintain domain controllers, file servers, application servers, and other cloud resources.
• Properly receive and triage customer incidents in the ticketing system.
• Follow standard operating procedures to accurately log all tickets within the ticketing system.
• Properly escalate unresolved tickets to the next tier of support.
• Assist in configuring baseline switches, routers, and PCs being prepared for deployment.
• Coordinate equipment preparation and shipping, confirm customer receipt, and validate inventories.
• Perform remote site surveys and identify requirements for hardware and cabling.Requirements:
  • 2+ years of related experience as a System Analyst/Administrator or similar role.
  • Appropriate DoD 8570 Level II certification.
  • Experience with network and patch management.
  • Knowledge of system security, data backup/recovery, and network monitoring.
  • Ability to troubleshoot and problem solve issues to resolution.
  • 25% travel Conus and International.
  • Excellent customer interaction with a focus on positive service support.
  • Excellent oral and written communication skills.Preferred Qualifications:
    • Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.
    • DoD Intermediate Certification required (Cloud+ or GICSP or SSCP or GSEC) -OR- equivalent DoD/Military Training as identified in 8140 qualifications matrix.
    • ITIL 4 Foundations certification.
    • Microsoft Certified Solutions Associate (MCSA).Security Clearance Requirements:
      • Top Secret-SCI clearance adjudicated within the last 6 years.
      • Willing to submit to a polygraph.

Keywords: ManTech, Fullerton , Staff Systems Administrator, IT / Software / Systems , San Diego, California