Care Advocate
Company: VirtualVocations
Location: Fullerton
Posted on: March 21, 2025
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Job Description:
A company is looking for a Care Advocate to assist clients in
navigating mental healthcare options.
Key Responsibilities
Conduct brief interviews with clients to assess care needs and
provide appropriate referrals
Proactively address client complaints and offer creative solutions
to barriers in accessing care
Ensure client safety and well-being while meeting efficiency and
quality metric targets
Required Qualifications
Minimum of 6 months in a related role within the organization
Demonstrated mastery in customer service and role
responsibilities
Comfortable discussing complex mental health needs with clients
over the phone
Advanced understanding of technology and technical
troubleshooting
Strong clinical skills, such as listening and validation, despite
not being a clinician
Keywords: VirtualVocations, Fullerton , Care Advocate, Other , Fullerton, California
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